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Raising the bar on chatbot adoption

January 18, 2021 by kaveer

What will it take to move the dial on consumer acceptance of chatbots? Kaveer Beharee, CEO at Ubiquity AI looks at what it will take for consumers to consider chatbots the best choice to resolving their issues. The mass adoption of artificial intelligence technologies hinges on one attribute more than any other: usefulness. The branch of …

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What makes a chatbot work for humans?

November 18, 2020 by kaveer

As chatbots improve in how they communicate, will interaction with them increase? Kaveer Beharee, CEO at Ubiquity AI looks at how to evaluate chatbots and intelligent conversational agents for commercial use and why communication as much as technical expertise will be key to wider adoption. In the previous discussion on What makes for a good chatbot, …

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What makes a chatbot a good chatbot?

October 20, 2020 by kaveer

As the need for automation increases, are chatbots living up to their potential? Kaveer Beharee, CEO at Ubiquity AI looks at how to evaluate chatbots and intelligent conversational agents for commercial use and why communication as much as technical expertise will be key to wider adoption. One of the most important frameworks that developers can use …

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Chatbots – the missing skill they need to succeed

May 12, 2020 by kaveer

As the need for automation increases, are chatbots living up to their potential? Not yet but they will… Kaveer Beharee, CEO at Ubiquity AI, kicks off a series of insight posts on the use of AI chatbots in our communications. Here he outlines what is holding chatbot technology back and what they need to succeed. …

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Chatbot conversation design – strategies for success

February 12, 2020 by kaveer

How do you design a chatbot conversation that works for humans? Kaveer Beharee, CEO at Ubiquity AI, says that developing a successful chatbot has less to do with AI or technology and more to do with creating an authentic conversational experience. In his third insight piece on creating better AI chatbots, he outlines his own chatbot …

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