AI that resolves arrears,
even before they exist.

SimONE is an AI-native collections platform built for the public sector — identifying financial stress early and resolving it through intelligent, empathetic engagement.

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How SimONE works

A predictive, AI-native system that identifies risk early and resolves it through adaptive engagement.

How SimONE works diagram

Resolve more. Spend less.

SimONE replaces reactive collections with proactive, adaptive engagement — operating across your entire arrears book simultaneously.

Pre-delinquency AI

Detect financial stress before missed payments occur.

Real-time understanding

Detect intent, hardship, and affordability dynamically.

Adaptive resolutions

Generate payment plans that actually hold.

Mass-scale engagement

Engage every account simultaneously at near-zero marginal cost.

Behavioural nudging

Influence payment behaviour through precisely timed, psychologically informed prompts — without pressure.

NPS of 74 — resolution that retains

SimONE doesn't just recover debt. With an NPS of 74, it leaves customers feeling heard — driving loyalty, not resentment.

Proven at global banking level

SimONE has demonstrated performance under rigorous compliance conditions in the EU and South Africa.

BNP Paribas Pilot

Validated through a Champion-Challenger methodology — outperforming traditional collections across recovery, cost, and engagement metrics.

Stay in the loop

Follow our thinking on AI, collections, economics and the future of financial engagement.

See SimONE on your pre-delinquency and arrears book

Run a pilot alongside your existing approach and measure impact end-to-end.

Start your pilot